Effective Date: May 1, 2023
This Privacy Policy describes how Soho Laser House Inc. collects and uses personal information. This Privacy Policy applies to all personal information processed by us, including written and electronic communications. This Privacy Policy describes the choices available to you regarding our use of your personal information and how you can access and update this information.
What We Mean By Personal Information
For purposes of this Privacy Policy, “Personal Information” means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source.
This Privacy Policy does not cover information that is subject to the Health Insurance Portability and Accountability Act (HIPAA) or the Confidentiality of Medical Information Act (CMIA). To the extent that Soho Laser House Inc. processes such information, it is subject to those laws and their own disclosure requirements, which are available here.
How We Collect Personal Information
Soho Laser House Inc. operates a public website that includes a “Contact Us” page, the Get Timely online booking system, and a consent form, all of which may collect your Personal Information. Soho Laser House Inc. may also collect Personal Information from its third-party commercial partners, and from in-person visitors to its stores.
Notice of Information Collected About You
Soho Laser House Inc. is committed to maintaining the accuracy, confidentiality, and security of your Personal Information. The purposes for which we collect your Personal Information are provided below for each category of information collected, along with the sources from which we collect that information and the categories of third parties with whom it is shared.
Categories of Information Collected in the Last 12 Months
We may collect the following categories of Personal Information:
(A) Identifiers such as a real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
We collect this information in order to provide you with our products and services, operate the websites, facilitate your use of our online booking system – Get Timely, consent form., and Contact Us services, and deliver marketing and advertising communications.
We collect this information from you directly, as well as through third-party service providers and through the placement of cookies, tracking tools, and scripts on our websites.
We may share this information with our third-party service providers, including our cloud storage and data analytics providers, our online store provider, and our marketing and advertising partners.
(B) Characteristics of protected classifications including race, color, sex, and age (dates of birth).
We collect this information in order to provide you with our products and services.
We collect this information from you directly, either at our physical locations or through the creation of our online booking system.
We may share this information with our service providers, including our cloud storage and data analytics providers.
(C) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
We collect this information in order to facilitate the delivery of products and services to you, as well as for our marketing communications and advertisements.
We collect this information from you directly as you interact with our websites and through our commercial partners.
We may share this information with our cloud storage and data analytics providers, and our marketing and advertising partners.
(D) Internet or other electronic network activity information, including, but not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application, or advertisement.
We collect internet activity information in order to facilitate the operation of our websites and services, analyze trends, track users’ movements around the website and gather demographic information about our user base as a whole, and deliver marketing and advertising communications to you.
We collect this information from you directly during your interactions with our websites and services, and from our third-party commercial partners.
We may share this information with our third-party service providers, including our cloud storage and data analytics providers, and our marketing and advertising partners.
(E) Geolocation data.
We collect geolocation data in order to facilitate the operation of our websites.
We collect this information from your browser through your interaction with our websites.
We share this information only with our mapping service provider.
(F) Audio, electronic, visual, or similar information.
We collect this information in order to ensure the secure operation of our stores.
We collect this information from visitors to our website.
We may share this information with our cloud storage providers and with local law enforcement, as required by law.
(G) Professional or employment-related information.
We collect this information in order to assist with the creation of effective advertising partnerships and for employment purposes.
We collect this information from you directly through your interactions with the “Careers” and “Contact Us.” pages, or by submitting a job application at one of our stores.
We may share this information with our third-party service providers, including our cloud storage and data analytics providers, and our marketing and advertising partners.
Categories of Personal Information We May Disclose For a Business Purpose We may disclose the following categories of Personal Information for business purposes:
(A) Identifiers such as your real name, home address, business address, unique personal identifier, online identifier, email address, telephone number, account name, or other similar identifiers. (B) Characteristics of protected classifications under Ontario or federal law, such as age, sex, race, color, national origin, and/or citizenship status. (C) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies (D) Internet or other electronic network activity information, including information regarding a consumer’s interaction with an Internet website, application, or advertisement. (E) Geolocation data. (F) Professional or employment-related information.
Methods for Submitting Consumer Requests If applicable, you may submit a request for access to or deletion of your information via: info@soholaserhouse.ca.
Third Party Sites
Our website includes links to other websites whose privacy practices may differ from those of Soho Laser House Inc.. If you submit Personal Information to any of those sites, your information is governed by their policies. We encourage you to carefully read the relevant policies of any website you visit.
Testimonials
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@soholaserhouse.ca
Social Media Features
Our website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing the Feature; we do not track or store a record of your interaction with the Features.
Children and Privacy
Soho Laser House Inc. does not knowingly collect or maintain the Personal Information of children under 13, and does not sell the Personal Information of children. If we learn that we have collected any Personal Information of a child under the age of 13, we will delete that information from our files as quickly as possible. If you become aware or believe that we may have collected information of a child under 13, please contact us at info@soholaserhouse.ca.
Openness
Soho Laser House Inc. is required to make information available to customers concerning the policies and practices that apply to the management of their information.
Changes to This Policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the website. We encourage you to periodically review this page for the latest information on our privacy practices.
Customer Complaints and Suggestions
Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Soho Laser House Inc. or email us at info@soholaserhouse.ca.
148 Inspire Blvd #2, Brampton, ON L6R 0B3
Data obtained through the short code program will not be shared with any third parties for marketing reasons or purposes.